Does Canvas allow faculty to track students online?

January 13, 2021

Learning management systems like Canvas do allow faculty to see some student activity. But a 51视频-Dearborn Canvas support specialist says it鈥檚 far from being a surveillance system.

 A collage graphic representing the surveillance issues in remote learning, featuring elements like a computer, webcam, smart phone and an all-seeing eye.

51视频-Dearborn鈥檚 Coordinator of Digital Education Chris Casey isn鈥檛 all that surprised that the pivot to remote learning has inspired some rumors about the surveillance powers of learning management systems like Canvas. In fact, busting myths about the kinds of student activity Canvas can and can鈥檛 track has become a pretty frequent activity for him.

One of the ideas Casey hears most often is that if a student is logged into their Canvas account, faculty can see if they open other browser tabs or websites outside of Canvas. 鈥淭his one is definitely false,鈥 Casey says. The basic idea here is that a student could be taking a quiz in Canvas in one tab or browser, while in another, seeking out answers through Google or sites like Chegg (more on Chegg below). If faculty could see which other tabs were open, they could potentially identify academic integrity violations. But Casey says Canvas simply doesn鈥檛 have this capability.

Another thing he hears a lot: Faculty can see when students have viewed a video. 鈥淭his one is a bit murkier, but it鈥檚 mostly true.鈥 It鈥檚 somewhat of a gray area because there are different kinds of video that can be viewed in Canvas. If faculty are simply posting a YouTube link, then no, the instructor can鈥檛 see which students are watching it. 鈥淏ut if they use the integrated video system in Canvas to, say, post a lecture, faculty can see which students have viewed it, how much of the video they watched, and if they rewatched a video,鈥 Casey says.

University Coordinator of Digital Education Chris Casey
A headshot of University Coordinator of Digital Education Chris Casey

The main intention of this feature is to help faculty do end-of-semester course improvement. For example, if faculty can correlate viewing certain content with better grades, or conversely, conclude that a video didn鈥檛 help students much, then they would know what content to keep and what to revise. But he says, in practice, some faculty use this feature to incentivize watching videos 鈥 giving students points if Canvas registers that they鈥檝e watched. For several reasons, though, Casey says this isn鈥檛 a best practice. Most obviously, students can play videos while scrolling through Instagram and still get full credit. Even more problematic: Some common ad blocking and privacy extensions are known to anonymize student Canvas identities, meaning a student could watch a video and not get the credit. Furthermore, if students were watching the video in a small group, then only the student who was logged in through Canvas would show up as having watched. Because of this murkiness, Casey says faculty are discouraged from awarding points based on viewing videos.

Finally, the other big myth he often has to bust is that faculty can see if students have posted on Chegg. If you鈥檙e not familiar with Chegg, it鈥檚 an educational technology website that鈥檚 a little notorious in the higher education world because students have been known to use its forums to cheat on assignments and exams. But Casey says this one is indeed false. 鈥淲ell, I should say false with an asterisk.鈥 Casey says it鈥檚 false because Canvas does not allow faculty to directly correlate a student account with a student鈥檚 Chegg account. The one caveat is that some faculty have started personalizing questions on assignments and tests. 鈥淪o the students might all get the same basic question, but one number in the equation might be different for each student.鈥 This essentially gives the question an ID tag that鈥檚 correlated with each student. And if the instructor searches Chegg forums and sees that that question has been posted, it could be interpreted as evidence of an academic integrity violation.

Casey says folks in his office and instructional designers at The Hub generally discourage this kind of approach. 鈥淚t can definitely devolve into a kind of academic integrity arms race,鈥 he says. 鈥淎nd that鈥檚 not the kind of environment we think is most conducive to learning. Ultimately, we think a big part of the solution will be to change the way that assessment is done. If we have more authentic assessments, and fewer multiple choice tests, we can deal with a lot of these academic integrity issues while improving education.鈥

Casey says people in his office understand that paradigm shift is not going to happen overnight, and certainly not while many faculty are scrambling to adjust to all the other nuances of a remote learning environment. But for anyone who鈥檚 interested, he says they鈥檙e always here to help.

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The 51视频-Dearborn community is committed to promoting academic integrity at the university. For more on this topic, check out some other perspectives from faculty and student government. The Office of Digital Education also recently worked with Student Government and The Hub to create a new privacy statement for Canvas. You can find it under 鈥淕etting Started With Canvas鈥 on the main student Canvas support page. And as always, if you鈥檙e a faculty member who wants to do more with your online course, you can schedule an appointment with one of the instructional designers at The Hub.